CSS prides itself on high student engagement and interactions that prepare our children for a dynamic world. Our teachers are known for their ability to bring learning to life using project-based units, real-world connections, and student-centered classroom experiences. In addition to teaching, faculty members are expected to serve as class and club sponsors, student advisors, and Seminar leaders in our fast-paced, active School community.
View current openings below. After applying, please submit your resume to hr@css.org.
K-12 Interventionist
Help Desk Technician and Jr. Systems Administrator (Full-Time)
Roles and Responsibilities include, but are not limited to:
Key Responsibilities:
Provide first-line technical support for staff and students
Assist with password resets and account management
Troubleshoot issues on Mac, Windows, and Chromebook systems
Offer basic support for BYOD (Bring Your Own Device) equipment
Manage and maintain GSuite, Office, and other basic software
Provide basic service and maintenance for printers and copiers
Set up and troubleshoot projectors and cable connections
Assist in network infrastructure maintenance and cable management
Configure VOIP phones and manage telecom systems
Collaborate with vendors for specialized support
Prepare testing computers and updated software
Contribute to IT documentation and knowledge base
Work with direction from the IT Coordinator
Additional duties as assigned
The position’s preferred qualifications:
Previous helpdesk, customer support, or technical support experience
Familiarity with either GSuite or Office 365
Basic networking knowledge
Experience with VOIP systems
Strong interest in technology and IT systems
Excellent customer service skills and patience when working with users of varying technical abilities
Basic understanding of computer hardware, software, and networking concepts
Familiarity with Mac, Windows, and Chrome OS environments
Good problem-solving and analytical skills
Ability to work independently and as part of a team
Excellent communication skills, both verbal and written
Comfort with physical aspects of the job, such as lifting equipment, running cables, and walking a large 8-building campus
Passion for learning and staying updated with new technologies
Adaptability and willingness to take on various tasks
Patience and empathy when dealing with users of all technical levels
Ability to explain technical concepts in simple terms
Enthusiasm for working in an educational environment with students and staff
Salary:
This position offers an excellent opportunity for growth and learning in IT. The ideal candidate will be eager to expand their skills, contribute new ideas, and provide exceptional customer service to our school community. Hourly range is $17 - $20 per hour with a comprehensive benefits package.