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Employment at CSS

CSS prides itself on high student engagement and interactions that prepare our children for a dynamic world. Our teachers are known for their ability to bring learning to life using project-based units, real-world connections, and student-centered classroom experiences. In addition to teaching, faculty members are expected to serve as class and club sponsors, student advisors, and Seminar leaders in our fast-paced, active School community.

View current openings below. After applying, please submit your resume to hr@css.org.

Tuesday, 08 Oct 2024

Help Desk Technician and Jr. Systems Administrator (Full-Time)

Roles and Responsibilities include, but are not limited to:

Key Responsibilities:

  • Provide first-line technical support for staff and students

  • Assist with password resets and account management

  • Troubleshoot issues on Mac, Windows, and Chromebook systems

  • Offer basic support for BYOD (Bring Your Own Device) equipment

  • Manage and maintain GSuite, Office, and other basic software

  • Provide basic service and maintenance for printers and copiers

  • Set up and troubleshoot projectors and cable connections

  • Assist in network infrastructure maintenance and cable management

  • Configure VOIP phones and manage telecom systems

  • Collaborate with vendors for specialized support

  • Prepare testing computers and updated software

  • Contribute to IT documentation and knowledge base

  • Work with direction from the IT Coordinator

  • Additional duties as assigned

The position’s preferred qualifications:

  • Previous helpdesk, customer support, or technical support experience

  • Familiarity with either GSuite or Office 365

  • Basic networking knowledge

  • Experience with VOIP systems

  • Strong interest in technology and IT systems

  • Excellent customer service skills and patience when working with users of varying technical abilities

  • Basic understanding of computer hardware, software, and networking concepts

  • Familiarity with Mac, Windows, and Chrome OS environments

  • Good problem-solving and analytical skills

  • Ability to work independently and as part of a team

  • Excellent communication skills, both verbal and written

  • Comfort with physical aspects of the job, such as lifting equipment, running cables, and walking a large 8-building campus

  • Passion for learning and staying updated with new technologies

  • Adaptability and willingness to take on various tasks

  • Patience and empathy when dealing with users of all technical levels

  • Ability to explain technical concepts in simple terms

  • Enthusiasm for working in an educational environment with students and staff

Salary:

This position offers an excellent opportunity for growth and learning in IT. The ideal candidate will be eager to expand their skills, contribute new ideas, and provide exceptional customer service to our school community. Hourly range is $17 - $20 per hour with a comprehensive benefits package.

Email Resume (Click Here)